1. Introduction
Welcome to MyRacingData. We are committed to protecting your privacy and ensuring the security of your personal information and racing telemetry data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sim racing analytics platform.
By using MyRacingData, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Username and display name
- Password (encrypted and securely hashed)
- Profile information (optional: avatar, bio, racing preferences)
2.2 Racing Telemetry Data
When you use our platform to analyze your sim racing performance, we collect:
- Lap times and sector splits
- Vehicle telemetry (speed, throttle, brake, steering inputs)
- Track and session information
- Performance metrics and analytics
- Race results and competition data
- Setup configurations
2.3 Usage Data
We automatically collect information about how you interact with our platform:
- Browser type and version
- Device information and operating system
- IP address and approximate location
- Pages visited and features used
- Time spent on pages
- Referral sources
2.4 Communication Data
If you contact our support team or participate in community features:
- Support ticket messages and correspondence
- Feedback and survey responses
- Community forum posts and comments
3. How We Use Your Data
We use the collected information for the following purposes:
3.1 Core Service Delivery
- Process and analyze your racing telemetry data
- Generate performance insights and recommendations
- Compare your performance with community benchmarks
- Display historical trends and progress tracking
- Enable data export and sharing features
3.2 Platform Improvement
- Analyze usage patterns to improve features
- Develop new analytics algorithms
- Optimize platform performance and speed
- Fix bugs and technical issues
- Conduct research to enhance user experience
3.3 Communication
- Send service-related notifications
- Respond to support requests
- Share platform updates and new features
- Send optional marketing communications (with your consent)
3.4 Security and Compliance
- Protect against fraud and abuse
- Ensure platform security
- Comply with legal obligations
- Enforce our Terms of Service
4. Data Storage & Security
We implement industry-standard security measures to protect your data:
- All data transmitted between your device and our servers is encrypted using TLS/SSL protocols
- Passwords are hashed using bcrypt with strong salt values
- Telemetry data is stored in secure, encrypted databases
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Automated backup systems with encryption at rest
- Server infrastructure hosted in secure, certified data centers
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest security standards.
5. Third-Party Services
We may use third-party service providers to help us operate our platform:
5.1 Analytics Services
We use analytics tools to understand how users interact with our platform. These services may collect data such as page views, session duration, and user flows. We use this information to improve our service.
5.2 Payment Processing
Payment information is processed by secure third-party payment processors. We do not store complete credit card information on our servers. Payment processors comply with PCI-DSS standards.
5.3 Cloud Infrastructure
Our platform is hosted on trusted cloud infrastructure providers that maintain SOC 2 Type II certification and comply with GDPR requirements.
All third-party service providers are carefully vetted and required to maintain appropriate security standards and data protection practices.
6. Your Rights (GDPR Compliance)
Under GDPR and other privacy regulations, you have the following rights:
Right to Access
You can request a copy of all personal data we hold about you.
Right to Rectification
You can update or correct inaccurate information through your account settings or by contacting us.
Right to Erasure
You can request deletion of your account and associated data. We will delete your information within 30 days of your request, except where required by law to retain certain data.
Right to Data Portability
You can export your racing telemetry data in standard formats (JSON, CSV) at any time through your account dashboard.
Right to Object
You can object to processing of your data for marketing purposes. You can opt out of marketing emails through your account preferences.
Right to Withdraw Consent
Where we rely on your consent to process data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at privacy@myracingdata.com
7. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies
Required for authentication, security, and core platform functionality. These cannot be disabled.
Functional Cookies
Remember your preferences, language settings, and customization options.
Analytics Cookies
Help us understand how users interact with the platform to improve features and performance.
Marketing Cookies
Used to deliver relevant content and track campaign effectiveness (only with your consent).
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impact platform functionality.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services:
- Account data: Retained while your account is active
- Telemetry data: Retained indefinitely unless you request deletion
- Usage logs: Retained for up to 2 years for security and analysis
- Support communications: Retained for up to 3 years
After account deletion, we will remove or anonymize your data within 30 days, except where legal obligations require longer retention.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for certain countries
- Service providers certified under privacy frameworks
10. Children's Privacy
MyRacingData is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@myracingdata.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last updated" date
- Sending an email notification to your registered email address
- Displaying a prominent notice on the platform
Your continued use of MyRacingData after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@myracingdata.com
Data Protection Officer: dpo@myracingdata.com
General Support: support@myracingdata.com
We will respond to all requests within 30 days in accordance with GDPR requirements.